ISO 20000-1 certification from popularcert

ISO 20000-1 is an international standard that provides the framework for implementing IT Service Management System (ITSMS) in your organization. ISO 20000-1 helps to provide the necessary requirements to manage services in your organization in a well-defined quality method. This standard is based on the description of the required processes that are well-described by the IT companies. An ISO 20000-1 management system includes the planning, design, transition, delivery and improvement of services in the organization to fulfill the requirements of ISO 20000-1 Certification.

Adopting an ITSMS means making a strategic decision that is influenced by your objectives, the governing body, other parties involved in the service lifecycle and the need for effective and resilient services. Once implemented, operating an ITSMS will provide ongoing visibility, better and centralized control of services and continual improvement, leading to greater effectiveness and efficiency.